The software on the Roche meter is useless... just connecting it to the computer is a faff beyond belief! They seem to have it sussed at the clinic though. I can upload to Diasend from the Libre reader... or I could if I knew the clinic reference number.
hey patti -- you don't need to worry about the clinic reference number -- that is their problem
just make sure to tell your DSN she NEEDS to get her code from diasend
this issue happened to me when I first started pumping -- my DSN did not have the clinic login ID stuff sorted
just pester them to make sure they have done it for your next visit -- their issue not yours
if they don't come up with the goods -- a neat fallback position of ........ oh ! i guess this appointment is a waste of time if you cant download my data
( watch them grovel at that ! )